Refund And Exchange

Village Minerals Refund And Exchange Policies

INTRODUCTION

Return and refund policy should typically address the following few points: Clearly state if returns, exchanges, and refunds are accepted by a company. The number of days customers have to return or exchange a product. List any products that may be exempt from returns

 

Refund policy is exactly as it sounds – a policy that dictates the terms of any refunds or returns which may be offered by the website or eCommerce store. … Before you make a purchase, you may decide to review the refund policy of a given website or store to make sure you are comfortable with the terms.

Requirements of a return policy

  1. Stipulate a time frame for returns. …
  2. Define the expected condition of returns. …
  3. List return requirements. …
  4. Choose refund or in-store credit. …
  5. Keep the language simple and to the point. …
  6. Disclose any fees associated with returns. …
  7. Promote your policy.